Cause-related Crisis Communication (CRCC) Message Strategies: A review of #Japan Tsunami & Quake Donation & Relief Efforts through Social Media

One of the things that the current situation in Japan has shown the global community – especially those in crisis communications – the power of collaboration and community that these new emerging platforms offer to individuals.  Google has launched their People Finder website along with their Crisis Response Page to Read more…

Communicating with global online community, sharing information in multiple formats, and generating social activism in crisis: The Egypt Protest Crisis Case Study

The crisis that is currently evolving in Egypt and the protests has captured the eyes,ears, and voice of the global community.  There are many key issues involved in this particular crisis that has generated discussion and comments about the role of technology in a crisis situation, how to communicate and Read more…