It has been four years since I moved to Knoxville to start the PhD program – and it seems just like yesterday in so many ways. I still remember the first day of the PhD orientation at Tennessee – I just arrived the night before and was a bit Read more…
Some of you have had a hard time reaching the link, so her is the link again and the text: LINK : MY PRSA ARTICLE “It seems like the entire world (or social media world at that) is discussing the new launch of Google +, which is the social networking Read more…
Kristin is now off teaching at West Point, I am a Assistant Professor at the University of Louisville and a instructor at the University of West Virginia (on-line) and ‘Mom’ is a Professor at Cal Poly in San Luis Obispo, California. Here’s a peek at what Mom (CLICK on the Read more…
Here is what I am reading today ( while ZORBING!): social customer service “The lines dividing social customer service and community engagement are often blurred. In many respects providing customer service online is a form of engagement but there are some distinct differences and both have their own set of Read more…
As one chapter of my life comes to an end at the University of Tennessee, another will be beginning this upcoming fall in a new place and new university. I am extremely excited and honored to announce that I have accepted and will be an Assistant Professor in Strategic Communications Read more…