The use of new emerging media such as social media and mobile technologies has transformed not only how people are communicating during normal events, but it has truly transformed how people are sharing, discussing, and creating information for others to review as well. Before social media, there was a chain Read more…
Social media and mobile technologies within crisis communications continue to be one of the focused areas in both in research and in practice. Understanding the core principles of effective crisis management and communication as well as how to adapt these to the specific social mediums is both an art and a Read more…
I have started teaching my Strategic Communications courses at the University of Louisville, and I asked my students how they would define not only strategic communications, but also PR. One student mentioned how they felt that whenever you consider PR, you are looking at a professional that is managing a Read more…
I just got back from Washington DC where I was presenting at the Utilizing Social Media and Open Data for Public Health Situational Awareness Forum. My presentation was based on my dissertation focusing on the effect of message source and reliability in a food safety crisis. Of course, there was Read more…
Understanding in real-time the impact of health crises and potential pandemics are a growing concern not only for health professionals, but also for crisis communicators in order to make sure that they are on top with not only what to state in their key messages to the affected audiences, but Read more…