my readings for June 14th, 2010

Here are a few things that caught my eye today: 3 survival lessons for the social media age “The good news is that by understanding how online crises can be transformed into trust-building opportunities, companies and high-profile individuals can avoid repeating the grave mistakes of 2009. There continue to be Read more…

Expectations for technology miracles, social media implications in crisis situations, and BP: Discussions from WSU Doctoral Seminar #crisisprep

The Wayne State Doctoral Seminar on Crisis and Risk Communications has been such a wonderful educational experience for me – it has been an absolute pleasure meeting the faculty in charge in organizing this wonderful event at Wayne State University (Dr. Matt Seeger, Dr. Fred Vultee, and Dr. Julie Novak) Read more…