It is not only key to be aware of the quantity of the discussions and conversations emerging, but also look at the quality of the information being shared as well. Not only is this key for regular public relations activities and monitoring, but also in crisis communication situations. Determining how Read more…
Understanding in real-time the impact of health crises and potential pandemics are a growing concern not only for health professionals, but also for crisis communicators in order to make sure that they are on top with not only what to state in their key messages to the affected audiences, but Read more…
Social media and mobile technology have definitely been a key growing area of focus in both research and practice for crisis communications and public relations professionals. From analyzing the tweet updates shared during a disaster like the Japanese Tsunami or even the current situations that the US has faced with Read more…
One of the biggest areas that is generating both interest and investment is the impact of social media on crisis communications. Whether it is communicating during a natural disaster like we have seen with the Japanese Tsunami as well as just this past week with the tornadoes in Alabama. Many Read more…
One of the areas that I am active in both research and consulting is in crisis communications with new emerging technology, and so it is interesting to see how various forms of technologies are being implemented in communicating, sharing, and disseminating information in a crisis situation. From providing updates via Read more…