The sports field has definitely had quite the Monday when it comes to dealing with crisis situations. Both raise the eyebrows to both the overseeing governing bodies involved and lots of questions are being asked. The two situations I am referring to is the case involving Ray Rice (formerly of Read more…
In just a few days, I will be participating in a great collaborative partnered webinar on social media and crisis communication strategy. This partnership will involves both Firestorm Solutions and Hootsuite – which is very cool. Kristin and I are very honored and excited to be part of this new Read more…
While it is that time of the year here in Louisville where everyone is talking about hats and fascinators, mint julips and derby pies, and which horses you are going to follow for the Oaks and Derby races. While these are all positive and happy topics related to the horse Read more…
Chris Syme reached out to me for her article on how to handle social media crises (or otherwise wildfires) and it was great to be asked to be part of a great lineup of crisis communications professionals. Chris has been very active in this area particularly in sports, and it Read more…
Kristin and I had a great time presenting at the 2014 ICRC Conference in Orlando. Our presentation focused on exploratory research into applying the situational qsort methodology to determine what crisis communication experts think of when they consider what a crisis is. This was a fun research project to do Read more…