Sharing the story of our lives through Facebook- but does this also include crisis and disaster situations?: Opportunities & Challenges with Facebook Timeline for Crisis Communications

Today was a big day in the social media world – many professionals, bloggers, and tech sites were reporting how Facebook was going to be launching some new innovative features towards their site at their annual F8 conference. Well, the social media giant did not disappoint – but instead, it Read more…

Success in Crisis Communications with Social media: Always being one step ahead of the crisis with right tools and applications

Social  media and mobile technologies within crisis communications continue to be one of the focused areas in both in research and in practice.  Understanding the core principles of effective crisis management and communication as well as how to adapt these to the specific social mediums is both an art and a Read more…